Support
Questions, problems or privacy requests: write to support@usepolygraph.com. Polygraph is published by Polygraph, Inc.
Get started
Polygraph works inside your AI agent. You add it once, sign in, and then say what you want to know, or open a request someone sent you.
- Copy the server address:
https://mcp.polygraphagent.com/mcp - Add it to your AI agent. In ChatGPT, open Plugins and create a custom MCP server with that address. In Claude, open Settings, then Connectors, and add a custom connector. Sign in to Polygraph when asked; signing in agrees to nothing.
- Ask your AI agent: “Show my Polygraph requests.” Or tell it what you want to know, such as “Ask Shelfline how many enterprise retailers use their software.”
Which AI agents can send answers
Any AI agent connected to Polygraph can show you a request, record your decision and suggest changes. Sending answers works only from the AI agents Polygraph currently accepts: for now, ChatGPT with a cloud Work agent. When you open a request, your AI agent is told whether your connection can send answers and, if it can’t, where you can continue.
Common questions
Does opening a request mean I agreed?
No. Reading a request, asking about it or signing in agrees to nothing. You agree only when you choose to agree to the whole request, and you can suggest changes or decline instead.
Can Polygraph see my files or accounts?
No. Polygraph doesn’t connect to your files, inbox or accounts. If you agree, your own AI agent looks through your records privately and shows you the answers it proposes. Only once you approve them does it send Polygraph the answers, all together: no documents, summaries or reasons. The privacy policy explains what Polygraph keeps.
What if a question can’t be answered as written?
Nothing is sent until every question has an answer. You can suggest changing or removing that question, sharing only the change you’re willing to share, or simply stop. Answers are never sent for some questions only.
I got an invitation I didn’t expect
The email names who asked, with the address they signed in with. You can ignore it or decline it; neither is treated as an answer. If it looks like misuse, forward it to us.
Where are the answers?
Ask your AI agent to show the request. Both people see the same questions, and once the answers are sent, every answer with the date it was verified. No, zero and None are answers like any other. A request not answered yet simply has no answers; that says nothing about what they would be. A request is open for 14 days from when it was first sent.
How do I disconnect?
Remove Polygraph from your AI app’s plugins or connectors. A saved sign-in issued by Polygraph expires at most 30 days after you signed in; an older connection made through Clerk may keep refreshing under Clerk’s session settings until you remove it.
Privacy requests
To get a copy of your information, correct your account details or delete your information, write to support@usepolygraph.com from the email address on your account, or the one an invitation was sent to. A person reviews each request. We’ll confirm it comes from you, then reply with what we did, what we kept and why. The privacy policy explains what may be kept and what deletion can’t reach.
Report a problem or misuse
Tell us the request’s title, what happened and roughly when. Please don’t include passwords, sign-in codes or any of the restricted information in your message.